Don’t know about you but my laptop is just 2 years old and for them not to provide support for Win 7 is just beyond belief. Please try again shortly. The Virtual Agent is currently unavailable. The access manager software is designed to work on specific models and operating systems. At AuthenTec, we are committed to delivering superior support services. It would help if you added the “exe” filename to download.

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From what is stated on AuthenTec’s website thay may provide the updated drivers to the vendor, HP in this case. AuthenTec fingerprint software for the N on systems running Windows Vista bit. Monday, November 23, 4: Microsoft is not responsible for HP hardware!

Do not use a paper towel because the paper may scratch the surface of the sensor. Wednesday, September 30, 4: Tuesday, October 6, 2: If you don’t contact AuthenTec, then how are they supposed to know you’re looking for a driver?


HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

Tuesday, November 24, 4: Message 10 of After the enrollment process explorer would crash and restart, but the fingerprint login now works. Digital Persona application software for 32 bit Vista and Windows 7. Forums Knowledge Base Blogs. If a biometric option does not exist in your BIOS, then the fingerprint reader is always enabled.

Windows Vista Bit Windows Vista. My fingerprint scanner AESl for studio laptop finally works!!!! Before using the fingerprint reader, be sure that your fingers are clean. Javascript is disabled in this browser. Modify your browser’s settings to allow Javascript to execute.


Wednesday, October 28, 4: Thanks a lot Rolando. If your device driver is up-to-date, see if your access manager software is compatible with your fingerprint reader. Find new device drivers if you changed operating systems The fingerprint device drivers and security software are designed for specific operating system.

The fingerprint sensor is listed as a Validity Sensor or AuthenTec Sensor, depending on the model number of your computer. Message 1 of The access manager software is designed to work on specific models and operating systems.


Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it.

Wednesday, September 30, 2: Had to follow Ramirez suggetions to get management software. Friday, January 15, Since installing Vista, I am unable to setup the fingerprint feature; it keeps locking up each time I click on the icon.

Windows 7 & AuthenTec Fingerprint reader – Lenovo Community

Utility tools for instance the Egis tech fingerprint driver,Bio esnsor and. Update the device driver. You will have to locate and purchase a third party security program. No updates for the password managment software.